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Modernisation of EU consumer protection rules: A new deal for consumers [EU Legislation in Progress][Policy podcast]

Written by Nikolina Šajn (3rd edition, updated on 15.4.2019),

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On 11 April 2018, the European Commission adopted a proposal for a directive on better enforcement and modernisation of EU consumer protection rules, as part of its ‘new deal for consumers’ package of measures. The proposal followed a fitness check of consumer legislation and an evaluation of the Consumer Rights Directive showed that the EU consumer legislation is fit for purpose, but could benefit from certain aspects being clarified and brought into line with the reality of the digital economy. The proposal, which would amend four consumer protection directives, focuses on various consumer issues, including penalties for infringements, transparency on online marketplaces, protection for consumers of ‘free’ digital services, the right of withdrawal and dual quality of products. On 21 March 2019, Parliament and the Council reached provisional agreement on the proposal. The agreement rejects the proposed changes that would weaken the right of withdrawal. It bans several unfair commercial practices in all circumstances, and allows dual quality of products to be declared as misleading on a case-by-case basis. Parliament is expected to vote on the provisional agreement during the April II plenary session.


Proposal for a directive of the European Parliament and of the Council amending Council Directive 93/13/EEC of 5 April 1993, Directive 98/6/EC of the European Parliament and of the Council, Directive 2005/29/EC of the European Parliament and of the Council and Directive 2011/83/EU of the European Parliament and of the Council as regards better enforcement and modernisation of EU consumer protection rules
Committee responsible: Internal Market and Consumer Protection (IMCO) COM(2018) 185
Rapporteur: Daniel Dalton (ECR, United Kingdom) 2018/0090 (COD)
Shadow rapporteurs: Pascal Arimont (EPP, Belgium)
Evelyne Gebhardt (S&D, Germany)
Jasenko Selimovic (ALDE, Sweden)
Martin Schirdewan (GUE/NGL, Germany)
Julia Reda (Greens/EFA, Germany)
Marco Zullo (EFDD, Italy)
Marcus Pretzell (ENF, Germany)
Ordinary legislative procedure (COD) (Parliament and Council on equal footing – formerly ‘co-decision’)
Next steps expected: First-reading vote in plenary

voted in Plenary

Listen to podcast ‘Modernisation of EU consumer protection rules

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